About Us

Cumbrian Hospitality Services is run by John and Karen Greaves based in the South Lakes. They have been married for 35 years, enjoy spoiling their cats, and entertaining family and friends together.

John turned 60 this July. His interests include golf, photography, walking and football.
Karen is 58 years young; her interests include home interiors, fashion and walking.

John and Karen in their own words:

We are passionate about the Lake District and made the life changing decision to move to the Lakes in 2000. Before we took the plunge, John was a director in his family’s engineering business and Karen owned a very successful home interior emporium. Living and working in the Lake District meant we were living our dream and our bed and breakfast in Grasmere built a fantastic reputation with regular guests returning year after year. In 2016, out of 1000s of accommodation providers across Cumbria, we were awarded Superior Quality status by Cumbria Tourism - one of only 13 providers to achieve this prestigious award which recognises businesses who have exceeded the standard Quality Cumbria status.

We are experienced hospitality professionals who offer the following skills and attributes:

  • Honest, reliable and trustworthy
  • Friendly and professional
  • Outstanding customer service skills, building strong relationships ensuring return visits and forward bookings
  • Excellent knowledge of the Lake District, recommending walks and places to eat locally
  • Very good telephone, email and people skills
  • Proficient computer skills, including the Microsoft Office suite
  • Attention to detail
  • Excellent working knowledge of online booking systems
  • Friendly but not intrusive check-in manner
  • Housekeeping
  • Breakfast… the most important meal of the day - prepared with that in mind
  • Pet care (if required)
John & Karen Greaves

chs logo white

John Greaves: 07789223241
Karen Greaves: 07818519406 

e: info@cumbrianhospitalityservices.co.uk 


cumbria tourism member